Join the MBA and get great discounts and other member benefits
Contact us if you have issues logging in.
A recall notice has been issued for one of the most popular components used in light commercial switchboards across Australia. There are potentially millions of these RCBOs in use in everything from schools through to offices and retail establishments.
A non-compliant material has been used in the manufacture of a component, and when operating under short circuit conditions the product may express ionised gases through the exhaust port which may result in conditions creating a fire risk.
Affected products were supplied nationally from 1 April 2004 to 15 December 2016.
What You Need to Do
Building owners, managers and electrical contractors should check switchboards or load centres for potentially affected RCBOs. The affected models can be identified by the presence of a green test button, as shown in the images accompanying this post. Products without a test button or with a white or an orange test button are not impacted by this recall.
Further guidance on how to identify an affected model is available at www.eatoncorp.com.au/elqtw-r
If your RCBO is an affected model, you need to lodge a claim form with Eaton. Alternatively, your electrical contractor can lodge a claim on your behalf. Eaton will arrange for a qualified electrician to visit your site and install replacement RCBOs at no charge.
On receipt of your claim, Eaton will arrange for a qualified electrician to visit your site and install replacement RCBOs at no charge.
Download Electrical Safety Recall e-Circular (PDF, 122kb)
Back to list
02 8586 3555